Angry online shoppers

A recent survey of more than 2,400 web users has found that Britain is becoming a nation of angry online shoppers.

The report, commissioned by MoreComputers.com, found that 93 per cent of UK users are annoyed by 'sneaky' website charges.

Hidden delivery charges provoke the most anger, with 64 per cent saying they would not buy from sites engaging in the practice.

The growing practice of so-called 'philfing' describes online stores holding back the real cost of 'extras' until the last minute.

Brian Trevaskiss, operations manager at MoreComputers.com, said: ''Shopping online is without doubt quick and convenient. But this growing trend of 'philfing' is so annoying for consumers that they abandon their baskets and shop elsewhere.''

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